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What is mobile charge capture and why is user experience essential for maximizing my revenue?

Imtiaz Ahmad avatar
Written by Imtiaz Ahmad
Updated over 7 years ago

Charge Capture describes the process by which patient and procedural information is captured during a medical practice’s billing and revenue cycle. Because errors can significantly impact revenue, timely and accurate information transfer is essential for ensuring positive return.

  • Revenue loss due to lost charges results in $25,000 annually

  • Revenue loss due to under-coding costs practices is $36,000 annually, according to an estimate reported by American Academy of Family Practice (AAFP)

  • Revenue loss from using paper or EMR charge capture can costs as much as $113,000 annually

  • This does not include time spent capturing patient charges using traditional desktop based EMR portal (annualized estimated value of $52,000).

Hint: another reason why having mobile charge capture tools is crucial for physicians success.

Our own analysis pinpointed the following features needed for a successful mobile charge capture application:

  1. Searching, favoriting, and combining relevant ICD/CPT codes

  2. Viewing patient demographics, diagnosis, and charges in a single glance

  3. Adding multiple patients, images, follow-up lists, and codes all within a few clicks

While most platforms incorporate some of these features, DocCharge takes it a step further by using an innovative mobile design, guided by a practicing physician’s experience to integrate all three within a patient rounding list.

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